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Old 12th August 2017, 05:08 PM
bstockton bstockton is offline
FTDNA Customer
Join Date: Apr 2016
Posts: 23
Brand New Project Admin Here

The "Invite you to be a Project's new Co-Admin" email from info@familytreedna.com doesn't seem to want to come to my personal email inbox. The current Admin for the project has tried 4x. I get his personal emails fine. The agent at the groups@genebygene.com for FTDNA group project help has tried 2x to no avail. I have added the info@familytreedna.com to my contact list. None of the ones they are trying to send are in my spam folder. I need my GAP.
Any suggestions ? I have a gmail address. Thank you.

Last edited by bstockton; 12th August 2017 at 05:11 PM.
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Old 13th August 2017, 07:28 PM
Darren Darren is offline
Customer Support Specialist
Join Date: Jun 2007
Posts: 868
If you can send me a private message with your email address I can make sure it hasn't been flagged on our end.

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