Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Features Requests & Bug Reports Area

Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

Reply
 
Thread Tools Display Modes
  #1  
Old 31st May 2018, 05:16 PM
ifiru ifiru is offline
Y:N-BY32529 mt:U8a1a1b1
 
Join Date: Oct 2015
Location: Helsinki, Finland
Posts: 97
Notifications marking read don't work

If I mark notifications to be read they appears again visible when I refresh page or go to other page on FTDNA pages. I use Chromium browser in Linux. This bug has appeared last month.
Reply With Quote
  #2  
Old 2nd June 2018, 10:26 AM
JeremyGlen2017 JeremyGlen2017 is offline
FTDNA Customer
 
Join Date: Aug 2017
Posts: 9
Same thing has been happening to me on Chrome for about a week now, and it is getting quite annoying.

Best bet is to report it through the help center, since they don't really watch these forums as much as we would hope.
Reply With Quote
  #3  
Old 13th June 2018, 11:32 AM
Brunetmj Brunetmj is offline
FTDNA Customer
 
Join Date: Jan 2011
Location: UpState NY
Posts: 1,053
Quote:
Originally Posted by JeremyGlen2017 View Post
Same thing has been happening to me on Chrome for about a week now, and it is getting quite annoying.

Best bet is to report it through the help center, since they don't really watch these forums as much as we would hope.
I have the same issue and I have tried different browsers and also tried cleaning cache.
Reply With Quote
  #4  
Old 13th June 2018, 02:58 PM
craigbear craigbear is offline
FTDNA Customer
 
Join Date: May 2018
Posts: 5
Same thing happening to me across two different browsers.
Reply With Quote
  #5  
Old 14th June 2018, 04:55 AM
betadams betadams is offline
BetAdams
 
Join Date: Mar 2016
Posts: 68
Yes,there are lots of comments on the various "Projects" pages themselves and people reporting it - mine are up to 21 days now although I have not counted them several people say it seems to stay at 30 notifications-anything below that drops off -I do not think the team at FTDNA understand that when you clear them they reappear when you change the page-they seem to think they have fixed it!!
Reply With Quote
  #6  
Old 17th June 2018, 09:04 PM
Carpathian Carpathian is online now
FTDNA Customer
 
Join Date: Jan 2017
Posts: 160
It now is happening on Firefox with projects. I click on "mark as read" and the "new" posts continue to pile up daily in the tally, even though there are no new ones.
Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Match notifications to nowhere toast Grumbles & Gripes 1 20th December 2017 04:30 PM
Notifications bug DWFlineage Features Requests & Bug Reports Area 1 15th June 2017 09:22 AM
Bug fix notifications, etc flanged Group Administrators - Advanced Chat 0 18th July 2015 08:44 PM
Why do I get FGS match notifications MrsB mtDNA - Advanced Topics 8 7th September 2012 09:06 PM
Help with Match notifications please lozster Family Finder Advanced Topics 1 11th June 2012 04:10 PM


All times are GMT -5. The time now is 12:45 PM.


Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.