Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Features Requests & Bug Reports Area

Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

Thread Tools Display Modes
Old 6th December 2017, 10:22 PM
Lutra Lutra is offline
FTDNA Customer
Join Date: Nov 2015
Posts: 6
DNA matches in tree not on match list

I apologize if this has been asked and answered before, but I'm not seeing it. I keep getting DNA match hints in the tree attached to family member accounts here, but the match names do not always match any of the names on the Family Finder match list. Presumably the hint is based on the name of an individual in another customer's tree, but I see no way to determine which customer that is! In the latest example, the hint is for a person "M B [common surname]". I've searched the match list using the [common surname] as the filter. Five pages of matches with that surname listed appear, but none of them is "M B [common surname]."

What use is a DNA tree hint if there's no way to tell whose tree it's pointing to? I don't know whether to dismiss the hint, but certainly won't accept it based merely on the fact "M B" could be the same person as "Mary [common surname]" in my tree . . .
Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
X-Match but not on list of Maternal matches Groberts DNA and Genealogy for Beginners 3 3rd July 2017 09:59 AM
Fam Finder match list vs. ydna match list (no common names) TomHerman Family Finder Basics 16 25th August 2015 05:46 PM
Match in family tree search box, but not in FF list. Carla Features Requests & Bug Reports Area 3 21st April 2015 05:13 PM
Match In Child List But Not In Either Parent List!!!!! shandy4473 Family Finder Advanced Topics 35 3rd January 2012 03:53 PM
Is it possible to have a 12 pt match in a project who's not in my list of matches? dwight DNA and Genealogy for Beginners 2 25th November 2010 10:02 PM

All times are GMT -5. The time now is 02:35 PM.

Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.