Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Grumbles & Gripes

Grumbles & Gripes This is a place for free and open grumbling, griping, and venting about anything and everything about DNA, companies, and genealogy that irks you. You may even come here to complain about the Forums and how they are run.

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #1  
Old 29th January 2018, 03:28 PM
RobH RobH is offline
FTDNA Customer
 
Join Date: Apr 2016
Posts: 3
Not really a gripe?

I'm not posting to gripe, but hopefully to find a way to communicate with management and/or team members? I bought a family finder test late last year for my sister, hoping that she will have matches other than mine that will shed more light on some family mysteries. She gladly did the swabs and returned the kit, which has now been processed, but she's almost paranoid about giving her email address out. Accordingly, she provided no email address when she returned the kit, wanting me to manage her results altogether. I've received the notice that her results are complete, but lack the proper number to access and manage those. I wanted to call the FTDNA office, but can't find a number anywhere? I just sent another email request, but have never found a reply for one I sent earlier. Can anyone advise a phone number, or suggest another way to deal with this matter? Thanks, everyone!
RobH
Reply With Quote
 

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Another Tree gripe LHolt-Galvin Grumbles & Gripes 14 26th October 2016 10:28 AM
Is this a 'bug' or a 'gripe' or both? Tenn4ever Features Requests & Bug Reports Area 2 25th October 2015 06:49 PM
More of a Grumble than a Gripe Time Traveler Grumbles & Gripes 28 9th June 2015 02:49 PM
Sorry, Can't Gripe LesRostad Grumbles & Gripes 16 5th June 2015 07:41 AM
Not a Gripe but just wondering.... Tenn4ever Grumbles & Gripes 15 14th May 2015 11:52 PM


All times are GMT -5. The time now is 10:12 PM.


Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.