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Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

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  #201  
Old 29th October 2017, 07:32 PM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,958
Quote:
Originally Posted by mesamike View Post
I see all these posts about converting V1 data to V2 format, but I've got a V2 format data set, and it still won't upload.
See page 18 of this post for fix
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  #202  
Old 30th October 2017, 01:04 PM
chrisbonisa chrisbonisa is offline
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Join Date: Oct 2017
Posts: 31
Blog Entries: 1
Quote:
Originally Posted by mesamike View Post
I see all these posts about converting V1 data to V2 format, but I've got a V2 format data set, and it still won't upload.

Here's the header:
See anything wrong?

#AncestryDNA raw data download
#This file was generated by AncestryDNA at: 10/07/2017 06:13:38 UTC^M
#Data was collected using AncestryDNA array version: V2.0
#Data is formatted using AncestryDNA converter version: V1.0
#Below is a text version of your DNA file from Ancestry.com DNA, LLC. THIS
#INFORMATION IS FOR YOUR PERSONAL USE AND IS INTENDED FOR GENEALOGICAL RESEARCH
#ONLY. IT IS NOT INTENDED FOR MEDICAL, DIAGNOSTIC, OR HEALTH PURPOSES. THE EXPORTED DATA IS
#SUBJECT TO THE AncestryDNA TERMS AND CONDITIONS, BUT PLEASE BE AWARE THAT THE
#DOWNLOADED DATA WILL NO LONGER BE PROTECTED BY OUR SECURITY MEASURES.
#WHEN YOU DOWNLOAD YOUR RAW DNA DATA, YOU ASSUME ALL RISK OF STORING,
#SECURING AND PROTECTING YOUR DATA. FOR MORE INFORMATION, SEE ANCESTRYDNA FAQS.
#
#Genetic data is provided below as five TAB delimited columns. Each line
#corresponds to a SNP. Column one provides the SNP identifier (rsID where
#possible). Columns two and three contain the chromosome and basepair position
#of the SNP using human reference build 37.1 coordinates. Columns four and five
#contain the two alleles observed at this SNP (genotype). The genotype is reported
#on the forward (+) strand with respect to the human reference.
rsid chromosome position allele1 allele2^M
This tool is for "fixing" a v2 file, which it sounds like is the issue you are having....

http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
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  #203  
Old 2nd November 2017, 05:35 PM
BigPhilly808 BigPhilly808 is offline
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Join Date: Oct 2017
Posts: 1
Smile THANK YOU THANK YOU!

Quote:
Originally Posted by chrisbonisa View Post
Yeah I didn't notice the PM, but I've read and responded to it. I've built out a tool that seems to work 100%. The key to solving it is a combination of what I was doing before, filling in the blank template file of a working file with the data from the non-working one, but keeping the I's and D's from the template and not zeroing the entire thing and also filling everything in by position number instead of RSID, which is what I was doing the first go around.

I stuck it up on one of my websites where I'm doing some other DNA stuff, anyone can feel free to use it if they wish:

http://www.mapmy23.com/tools/ancestry_ftdna_fix.php

If you do use the tool, please respond in here and let others know if it works or not. So far in my testing its working 100%, but the more people that try it the more we will know if this is a solution until FTDNA resolves it themselves.
Your are amazing!!!! So happy i decided to check this forum again!! I FINALLY was able to get my grandfathers raw data uploaded!!! MAHALO NUI LOA! (Hawaiian for Thank you VERY Much!)
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  #204  
Old 3rd November 2017, 10:59 AM
RichardMW2 RichardMW2 is offline
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Join Date: Sep 2015
Posts: 2
Quote:
Originally Posted by chrisbonisa View Post
This tool is for "fixing" a v2 file, which it sounds like is the issue you are having....

http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
Many thanks.
I had this problem today for a cousin's DNA and the 23andMe tool fixed it.
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  #205  
Old 3rd November 2017, 01:16 PM
chrisbonisa chrisbonisa is offline
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Join Date: Oct 2017
Posts: 31
Blog Entries: 1
Quote:
Originally Posted by BigPhilly808 View Post
Your are amazing!!!! So happy i decided to check this forum again!! I FINALLY was able to get my grandfathers raw data uploaded!!! MAHALO NUI LOA! (Hawaiian for Thank you VERY Much!)
Na'u ka hau'oli!

Quote:
Originally Posted by RichardMW2 View Post
Many thanks.
I had this problem today for a cousin's DNA and the 23andMe tool fixed it.
So glad this is helping people!
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  #206  
Old 6th November 2017, 07:35 PM
Obriejen Obriejen is offline
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Join Date: Aug 2017
Posts: 8
I'm surprised that the companies still aren't fixing this and people are having to go through a third party method...
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  #207  
Old 7th November 2017, 01:02 AM
dna dna is offline
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Join Date: Aug 2014
Posts: 2,876
Quote:
Originally Posted by Obriejen View Post
I'm surprised that the companies still aren't fixing this and people are having to go through a third party method...
Company A will not fix it.

Company A has switched on purpose.

Was I in their boardroom? No.


Mr. W
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  #208  
Old 7th November 2017, 06:18 AM
Jim Barrett Jim Barrett is offline
FTDNA Customer
 
Join Date: Apr 2003
Location: Timpson, TX
Posts: 2,166
Question When will we ever learn?

Company A has a long history of starting something, messing it up and then dropping it. Yet people keep buying products from company A.

I wasn't in their board room either, but I know history repeats itsself.

Anyone wanting good Family Finder results at FTDNA needs to buy their test from FTDNA and then transfer their results to the other companies. Then they can get mad at the other companies for not accepting transfers.
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  #209  
Old 9th November 2017, 06:50 AM
swiftrabbit swiftrabbit is offline
FTDNA Customer
 
Join Date: Nov 2017
Posts: 2
Me too!

I also just tried to upload my Ancestry raw data and received the message. I don't even know what that means never mind trying to solve the problem. Please help!!! I can't afford a new DNA test right now.
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  #210  
Old 9th November 2017, 09:17 AM
prairielad prairielad is offline
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Join Date: Feb 2011
Location: Canada
Posts: 1,958
Quote:
Originally Posted by swiftrabbit View Post
I also just tried to upload my Ancestry raw data and received the message. I don't even know what that means never mind trying to solve the problem. Please help!!! I can't afford a new DNA test right now.
It is a long thread, but the actual fix is give on page 18 of this post...Read from page 18 on...
Link to fix is as follows
http://www.mapmy23.com/tools/ancestry_ftdna_fix.php
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