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Old 5th August 2018, 01:06 AM
John-DownUnder John-DownUnder is offline
FTDNA Customer
Join Date: Mar 2018
Location: Brisbane, Australia
Posts: 4
Options for addressing inactivity in a Surname project

What are the options for getting something done about a small Surname Project that has apparently had no activity for a coupe of years? It has just 23 members (which includes me and my father who have this surname).

In the "About us" section on the Group page, it says, "The surnames in this DNA Project are researched as part of the XXXX one-name study. You can learn more about this significant research, and the associated family trees, by contacting the Group Administrator." It also says, "We are just getting started and encourage you to join us in our discoveries."
This site has no "Activity Feed" section for posts, and the entire sit has remained unchanged over the last couple of years!

I have emailed the Group Admin 3 times (in 2016, 2017 and recently) and never received a reply. The email address is at ...@one-name.org, so a year or so ago, I emailed the 'Guild of One-Name Studies' for advice and alerting them to this inactivity. they said they'd check with this contact person (same Admin of FTdna Group Project) but I never heard back. I will email them again too.

I am a Co-Admin for a different project covering another surname in my tree, but am relatively inexperienced. I do however understand the amount of time and effort Admins put in, or need to put in, for a project to at least progress, even if slowly.

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Old 5th August 2018, 06:54 AM
Jim Barrett Jim Barrett is offline
Join Date: Apr 2003
Location: Timpson, TX
Posts: 2,277
As a co-admin of a project you should have received emails from them providing email addresses to be used for admins and co-admins to contact support.

Use one of those addresses to contact FTDNA.
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