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Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

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Old 4th January 2018, 07:21 AM
RoryBowers RoryBowers is offline
FTDNA Customer
Join Date: Apr 2017
Location: Fort Smith, Arkansas
Posts: 9
ySearch malfunctioning

Until you decide to repair the problems on y-Search I strongly suggest that you remove the site and references to it. 1. repeated attempts to generate a new user name and password have failed. 2. repeated attempts to transfer my DNA to ySearch have failed. 3. The site is useless unless you can log in. There are serious problems with ySearch and it should no longer be supported by FTDNA until these problems are corrected.
Rory E. Bowers
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Old 4th January 2018, 10:10 AM
JDP1144 JDP1144 is offline
FTDNA Customer
Join Date: May 2013
Posts: 152
Y-search hasn't been supported for years.

It's been comatose for some time and useless.
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