Go Back   Family Tree DNA Forums > Family Tree DNA Communications > Features Requests & Bug Reports Area

Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

Reply
 
Thread Tools Display Modes
  #1  
Old 4th January 2018, 08:21 AM
RoryBowers RoryBowers is offline
FTDNA Customer
 
Join Date: Apr 2017
Location: Fort Smith, Arkansas
Posts: 9
ySearch malfunctioning

Dear FTDNA,
Until you decide to repair the problems on y-Search I strongly suggest that you remove the site and references to it. 1. repeated attempts to generate a new user name and password have failed. 2. repeated attempts to transfer my DNA to ySearch have failed. 3. The site is useless unless you can log in. There are serious problems with ySearch and it should no longer be supported by FTDNA until these problems are corrected.
Sincerely,
Rory E. Bowers
Reply With Quote
  #2  
Old 4th January 2018, 11:10 AM
JDP1144 JDP1144 is offline
FTDNA Customer
 
Join Date: May 2013
Posts: 143
Y-search hasn't been supported for years.

It's been comatose for some time and useless.
Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Web site malfunctioning on Chrome again lgmayka Features Requests & Bug Reports Area 6 25th February 2015 04:12 AM
Forum malfunctioning? royfarnol Family Finder Basics 2 15th November 2014 11:19 PM
Is YSearch Down? Zaru Paternal Lineage (Y-DNA STR) Advanced 7 25th November 2008 06:28 PM
YSearch? Hando The Genographic Project 2 28th November 2007 02:16 AM
For Max: re ysearch D3569 Group Administrators - Advanced Chat 3 12th December 2003 10:13 AM


All times are GMT -5. The time now is 12:29 AM.


Family Tree DNA - World Headquarters

1445 North Loop West, Suite 820
Houston, Texas 77008, USA

Phone: (713) 868-1438 | Fax: (832) 201-7147
Copyright 2001-2010 Genealogy by Genetics, Ltd.
Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.