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Features Requests & Bug Reports Area This forum is for customers to talk about features they would like to see. It may also be used to report potential website issues and account bugs, though you may get faster service by sending those through the Open a Request feature found in the Customer Service link at the top of the forum page.

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Old 29th September 2017, 09:25 AM
Wheal Wheal is offline
FTDNA Customer
Join Date: Apr 2017
Location: Illinois
Posts: 39
Blog Entries: 2
Multiple kit login

Hello ftDNA, I hope things are clearing up for your employees that were affected by the storm.

I have a suggestion for log in to aid people with multiple kits the manage.

If we could log in with our email address, all the kits managed by that email addy would also be logged into, with a simple panel (like a spreadsheet) with all kits listed and maybe starred or bolded for categories not reviewed.

Not sure how much more that would take, but it would sure allow kit managers to be aware of changes in all their kits and to more rapidly review kits without having to sign out, look up kit numbers and passwords and then sign back in.

I have attached a sample of what I mean

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Old 29th September 2017, 11:37 AM
mattn mattn is offline
FTDNA Customer
Join Date: Nov 2013
Posts: 197
You should just apply to start your own Family Finder project. You would be the administrator and then you simply add all the kits you manage to the project. That way you would just have one login and have full access to all your kits.
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Old 29th September 2017, 03:48 PM
MoberlyDrake MoberlyDrake is offline
mtDNA: T2b5 | Y-DNA: J-M172
Join Date: May 2010
Posts: 1,513
I don't know how they do it, but when I log in to 23andMe, I'm automatically logged in to both kits I manage there. The same at Ancestry, where one login gets me access not only to the 2 kits I manage there, but the kits of anyone who has decided to share with me.

Here, where I manage 8 kits, I had to apply for a small private project. But at least a few people have joined the project. It's not quite the same thing as sharing at Ancestry, because I can see their results but they can't see mine.

Last edited by MoberlyDrake; 29th September 2017 at 03:57 PM.
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Old 29th September 2017, 05:24 PM
prairielad prairielad is online now
FTDNA Customer
Join Date: Feb 2011
Location: Canada
Posts: 2,007
I believe not being able to have one login (other then applying for a project, GAP Account) is due to fact here at FTDNA one can upgrade their tests therefore to avoid confusion between samples each account has their own login.
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Old 30th September 2017, 06:49 AM
Jim Barrett Jim Barrett is offline
FTDNA Customer
Join Date: Apr 2003
Location: Timpson, TX
Posts: 2,234
Originally Posted by Wheal View Post
Hello ftDNA, I hope things are clearing up for your employees that were affected by the storm.
When you post messages here you are talking to other forum members just like yourself. You are not talking to FTDNA.
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