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  #41  
Old 17th April 2015, 11:51 AM
dna dna is offline
FTDNA Customer
 
Join Date: Aug 2014
Posts: 2,673
Info for co-admins

Since yesterday, there are no options to either migrate to myGroups or undo a previous migration.

W. (Mr.)
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  #42  
Old 17th April 2015, 02:16 PM
dna dna is offline
FTDNA Customer
 
Join Date: Aug 2014
Posts: 2,673
Quote:
Originally Posted by dna View Post
Since yesterday, there are no options to either migrate to myGroups or undo a previous migration.

W. (Mr.)
April 17 updates from Darren
http://forums.familytreedna.com/showthread.php?p=407698

"Ability to convert or roll back a project to and from myGroups has been restored."

W. (Mr.)
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  #43  
Old 7th May 2015, 06:45 AM
peterdrh peterdrh is offline
FTDNA Customer
 
Join Date: Aug 2014
Posts: 19
Cool Can't post to Activity Feed in MyGroup

I Can't post to Activity Feed in MyGroup and the links I created are gone. I reported this to Customer Support 3-4 weeks ago and still unfixed.this makes the site useless other than to view the data. Also can no longer post coupons.
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  #44  
Old 7th May 2015, 08:46 AM
Jim Barrett Jim Barrett is offline
FTDNA Customer
 
Join Date: Apr 2003
Location: Timpson, TX
Posts: 2,101
Since the coupon idea ended April 16, that might have something to do with why you can no longer post them.

I agree that the "MyGroups" as we see it today is a royal mess. Remember they were going to force all projects to "MyGroups" effective April 16. They backed off because there were so many problems.
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  #45  
Old 9th May 2015, 11:29 PM
peterdrh peterdrh is offline
FTDNA Customer
 
Join Date: Aug 2014
Posts: 19
They say my iPad is the problem...

.....in not be able to post. Funny, I posted before with my iPad. I believe they changed the version of MyGroups activity feed and now I can post. Also they lost all the links I had created.
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  #46  
Old 11th July 2015, 12:42 AM
flanged flanged is offline
FTDNA Customer
 
Join Date: May 2009
Location: Australia
Posts: 85
Project landing page (bump)

Bumping this issue as it has not been resolved yet.

The project landing page is currently the Activity Feed.
We want the landing page to be the original project main page (which is currently found under About->Background).
Currently the only way to achieve our goal is to disable the Activity Feed, but that is not desirable.

FTDNA should provide a switch so that the admin can specify the default project landing page.


Further to this...
The 4 editable web pages that have hardwired names - Background, News, Goals, Results.
These names are a relict of the past, and are very clunky. (Imagine trying to explain these names to neophyte members!)
FTDNA should make these 4 web page names configurable.
(As we say in the trade, this is simply a matter of programming)
If that is too hard, then hardwire them as Main, Page1, Page2, Page3.
Either way, please don't forget to provide re-directs for the old URLs.
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  #47  
Old 11th July 2015, 01:26 AM
flanged flanged is offline
FTDNA Customer
 
Join Date: May 2009
Location: Australia
Posts: 85
Quote:
Originally Posted by dna View Post
Maybe the administrators of the Polish project could share with us how they did that :-)

When entering https://www.familytreedna.com/groups/polish/ one gets to https://www.familytreedna.com/groups/polish/about while https://www.familytreedna.com/groups.../activity-feed is still operational.

W. (Mr.)
Contacted the admin at Polish project and awaiting his reply.
Shame that admins have to jump so many hoops to get answers that should be provided by the helpdesk.
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  #48  
Old 11th July 2015, 08:57 PM
flanged flanged is offline
FTDNA Customer
 
Join Date: May 2009
Location: Australia
Posts: 85
Got some feedback from the Polish project.

The landing page depends on whether one is logged in to FTDNA or not...
If logged in, one lands on Activity Feed.
If not logged in, one lands on AboutUs->Overview.

We would still prefer that visitors would land on AboutUs->Background.

For now I have put a message in Overview to tell visitors to proceed on to the Background page.
Unfortunately there are no font effects for Overview so I can't make that message large colourful and bold.

And unfortunately the currently hardwired webpage names (Background, Goals, News, Results) mean nothing to visitors (or to anyone uninitiated in the arcana).
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  #49  
Old 8th August 2015, 10:44 PM
flanged flanged is offline
FTDNA Customer
 
Join Date: May 2009
Location: Australia
Posts: 85
Quote:
Originally Posted by flanged View Post
Bumping this issue as it has not been resolved yet.

The project landing page is currently the Activity Feed.
We want the landing page to be the original project main page (which is currently found under About->Background).
Currently the only way to achieve our goal is to disable the Activity Feed, but that is not desirable.

FTDNA should provide a switch so that the admin can specify the default project landing page.


bump
Further to this...
The 4 editable web pages that have hardwired names - Background, News, Goals, Results.
These names are a relict of the past, and are very clunky. (Imagine trying to explain these names to neophyte members!)
FTDNA should make these 4 web page names configurable.
(As we say in the trade, this is simply a matter of programming)
If that is too hard, then hardwire them as Main, Page1, Page2, Page3.
Either way, please don't forget to provide re-directs for the old URLs.
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  #50  
Old 18th February 2016, 06:28 AM
oma04 oma04 is offline
mtdna X2d, ydna I-M253
 
Join Date: Oct 2014
Location: Germany
Posts: 24
Problem with editing MyGroups pages

I have attempted to upload a new banner picture with added text, but after 60 mins, the old banner still is on the site.
Does someone at FTDNA have to approve an uploaded image?

Curry
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