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  #1  
Old 27th November 2014, 06:38 AM
anksil anksil is offline
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Join Date: Sep 2014
Location: Sweden
Posts: 34
Timeframe for Geno 2.0 these days?

Hi,

my Geno 2.0 kit was acknowledged as received on Oct 31, and progress was rather good as it entered QC on Fri Nov 21, but it is still sitting there although the Geno 2.0 site says I should have my results "very soon". I was wondering if anyone could give an example of about how long this step typically takes these days?

I found old threads with rather depressing descriptions of huge delays, but I'm given to understand it usually goes much smoother lately?

I know it's Thanksgiving in the US, so any manual process will likely not take place today or tomorrow. I don't begrudge the staff their well-deserved holiday.

Status emails seem to always come in around Fridays, or at least they have for me so far, so maybe I'll get some kind of update tomorrow.
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  #2  
Old 28th November 2014, 03:28 AM
anksil anksil is offline
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Join Date: Sep 2014
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Posts: 34
Yep, there it is: "We are still processing your DNA sample". Oh well, patience...
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  #3  
Old 28th November 2014, 08:54 AM
KATM KATM is online now
mtDNA: K1a3 | Y-DNA: R-L1308*
 
Join Date: Nov 2012
Location: Mid-Atlantic coast, U.S.A.
Posts: 1,028
Hi anskil,

I don't know if my experience is still relevant, as I did the Geno 2.0 test 2 years ago, when it was very new.

Back then it was at least a 6 to 8 week wait. I didn't specifically note when my results were 100% completed, unfortunately, although the sequence went like this:
  • 25 Oct 2012 - Stage 1: Arrived at lab (20% complete); 6-8 wk. predicted processing time shown
  • 8 Nov 2012 - Stage 2: DNA Isolation complete (40% complete)
  • 11 Nov 2012 - Stage 3: DNA Analysis complete (60%); this stage was shown as completed earlier than predicted, and may not have been accurate; the prediction was 6-10 days, so should have finished this stage about 14-18 Nov.
  • 29 Nov 2012 - Stage 4: 80% complete
From other computer file creation dates I know I had my results at least by 12 Dec 2012, so it was no longer than 7 weeks, and within their predicted time.

It was hard to wait, so yes, have patience. If results are still taking 6-8 weeks as they did two years ago, you may receive yours before the new year!
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  #4  
Old 28th November 2014, 12:24 PM
anksil anksil is offline
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Posts: 34
Thanks, it's nice to have some idea.

I've got kits being processed and waiting to be sent to the lab, respectively, with two other companies... so at least I can wait in parallel.
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  #5  
Old 28th November 2014, 04:44 PM
Hneel Hneel is offline
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Join Date: Jul 2014
Posts: 46
Mine took almost 1 month from the moment they received my sample.

23-09-2014 Received
02-10-2014 Isolated DNA
16-10-2014 Verifying DNA results
22-10-2014 Ready to be viewed!
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  #6  
Old 29th November 2014, 12:47 PM
anksil anksil is offline
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Join Date: Sep 2014
Location: Sweden
Posts: 34
Thanks, Hneel.

I think this forum ought to adopt the practice of a "waiting, wishing and whining thread" like people are doing at 23andMe. A new thread is posted each month and people compare their progress (or misfortune, where applicable) and the time spent for each step.
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  #7  
Old 29th November 2014, 04:54 PM
dna dna is offline
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Quote:
Originally Posted by anksil View Post
Thanks, Hneel.

I think this forum ought to adopt the practice of a "waiting, wishing and whining thread" like people are doing at 23andMe. A new thread is posted each month and people compare their progress (or misfortune, where applicable) and the time spent for each step.
Look for threads with Batch in their title in the Grumbles & Gripes sub-forum http://forums.familytreedna.com/forumdisplay.php?f=237

W.
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  #8  
Old 30th November 2014, 06:16 AM
anksil anksil is offline
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Join Date: Sep 2014
Location: Sweden
Posts: 34
Right, I've seen the Batch threads, but they aren't quite the same. They don't tend to attract very large numbers of posters and there isn't any systematic practice of laying out dates for steps.

The waiting/etc threads are posted each month by a guy who's volunteered for it, and start with a bunch of links to resources the freshly tested might be interested in (Promethease, GEDmatch, etc), and new and old people seem to flock to them to discuss the details of when various steps happened.

I suppose that sort of culture needs to evolve organically. Or I could volunteer to start posting those threads myself.
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  #9  
Old 30th November 2014, 11:08 AM
dna dna is offline
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Join Date: Aug 2014
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Quote:
Originally Posted by anksil View Post
Right, I've seen the Batch threads, but they aren't quite the same. They don't tend to attract very large numbers of posters and there isn't any systematic practice of laying out dates for steps.

The waiting/etc threads are posted each month by a guy who's volunteered for it, and start with a bunch of links to resources the freshly tested might be interested in (Promethease, GEDmatch, etc), and new and old people seem to flock to them to discuss the details of when various steps happened.

I suppose that sort of culture needs to evolve organically. Or I could volunteer to start posting those threads myself.
Possibly FTDNA customers are very patient

And they know that the results are going to be available when they are ready

W.
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  #10  
Old 12th December 2014, 03:35 AM
anksil anksil is offline
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Join Date: Sep 2014
Location: Sweden
Posts: 34
Not bad. Got my results today. Surprised at having so much Denisovan.

For posterity:

Kit received: Oct 31
Isolated DNA: Nov 7
Quality Control: Nov 21
Results ready: Dec 12
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