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Batch Calendar This forum was for the historic Batching process at Family Tree DNA. As batches as such are now primarily an accounting function, this forum has been closed to new posts.

 
 
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Old 28th August 2013, 12:40 AM
Darren Darren is offline
Customer Support Specialist
 
Join Date: Jun 2007
Posts: 847
Post Delays in testing

Hello everyone.

I was recently informed that due to a greater number of upgrade orders than expected we will likely begin seeing some delays in higher Y-DNA upgrade panels (67 and 111).

Individual SNP orders are also moving slower than expected so you may see delays in this as well. For any questions concerning your personal test please contact the helpdesk at helpdesk@familytreedna.com. I am sorry for the inconvenience these delays may cause.

-Darren Marin
Family Tree DNA
 

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