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Old 6th September 2017, 01:34 PM
Stathoulisjp Stathoulisjp is offline
FTDNA Customer
Join Date: Jun 2017
Posts: 11
Originally Posted by Ann Turner View Post
The mtDNA backbone test is not a stand-alone test, so the help desk may not be familiar with the concept. It's mentioned in this FAQ:

But if your mother's results are in progress, they should settle the issue.
Ann, my mother's test results classify her as Haplogroup K.

Family Tree DNA attribute the error to a technical bug: "I am writing to let you know that the issue with your and your mother's mitochondrial haplogroups was found to be a technical bug and has now been resolved. You both come from haplogroup K, and your mother's account shows your full mitochondrial subclade to the highest level of specificity (her sample has had more extensive mitochondrial testing than yours, which is how this was specified)."

Thank you for your interest.
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