Thread: Delays?
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Old 7th November 2017, 11:30 PM
The_Contemplator The_Contemplator is offline
FTDNA Customer
 
Join Date: Jun 2015
Posts: 741
The deadline dates will automatically change to the next one if the results are not posted. They are not manually set. As for why the delay with SNP pack results, it could be related to the Big Y upgrade that FTDNA is rolling out. It is possible it is affecting all SNP related tests.

At any rate, I suggest you have your address up to date in your kit. It could be that the delay is related to quality controls. In which case they may need a new sample if the test is failing or has used up the sample. They don't notify you when they send out a new collection kit. They just use the address on the kit.
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