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Old 4th December 2017, 07:56 PM
Aniara Aniara is offline
FTDNA Customer
Join Date: Dec 2016
Posts: 132
Complaints about autosomal transfers

I'm in a Facebook group in which some people are saying that they're having issues transferring their raw data to FTDNA.

Apparently, 23&Me users are having to upload to another site which "fixes" the zip file and they can upload the new file fine, but Ancestry users don't have a similar fix. And understandably, some are afraid to just give their DNA file to a third party site.

The same people are successfully uploading to GEDmatch and MyHeritage with no problems. So is there a known issue, and is there any word on when it may be resolved?
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