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Old 21st April 2017, 09:38 AM
abuelita abuelita is offline
FTDNA Customer
Join Date: Feb 2017
Posts: 157
How do we now get the data removed from Helix?

Originally Posted by TXjak View Post
I just received results from the new NatGeo Geno 2.0 Next Generation test by and when I tried to use FTDNA's free transfer, I discovered that there is no way to transfer Helix's results to FTDNA.
Right. Fortunately we realized this after just one kit and have had everyone else tested directly at FT. So - how do we get the raw data removed from Helix? I'm very much offended by their policies. I want it out of there!
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