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Forum: Features Requests & Bug Reports Area 5th October 2017, 08:36 AM
Replies: 164
Views: 15,286
Posted By nooni
No, this was a separate issue that was resolved...

No, this was a separate issue that was resolved back in the spring of 2017. The incompatibility was publicized and the eventual fix was announced.
Forum: Features Requests & Bug Reports Area 30th September 2017, 11:08 PM
Replies: 164
Views: 15,286
Posted By nooni
Congratulations!! Finally some progress. ...

Congratulations!! Finally some progress.

The science team, eh? Does that smell like a problem with the lab analysis to anyone else? I've been wondering since one of the other posters mentioned...
Forum: Features Requests & Bug Reports Area 25th September 2017, 08:10 PM
Replies: 164
Views: 15,286
Posted By nooni
For autosomal transfers. "For a limited time...

For autosomal transfers.
"For a limited time only, unlock your full-featured Family Finder account for only $10 with the below promo code! You’ll get enhanced results plus gain access to Family...
Forum: Features Requests & Bug Reports Area 24th September 2017, 11:28 PM
Replies: 164
Views: 15,286
Posted By nooni
Would you mind posting or PMing the part of your...

Would you mind posting or PMing the part of your message where you describe the problem? I would love to open a ticket on my account for the issue, and this is exactly what I was assured was...
Forum: Features Requests & Bug Reports Area 20th September 2017, 10:35 PM
Replies: 164
Views: 15,286
Posted By nooni
Not sure what else to tell you that hasn't...

Not sure what else to tell you that hasn't already been mentioned in this thread. Many Ancestry representatives are uninformed and giving out completely false information. If you want to contact them...
Forum: Features Requests & Bug Reports Area 14th September 2017, 08:35 PM
Replies: 164
Views: 15,286
Posted By nooni
Make Them Check Their Own News System

This is ridiculous. I was so frustrated on your behalf I called back to ask if there was a specific name for the issue, but the CSR was only able to confirm that it was an email problem. However,...
Forum: Features Requests & Bug Reports Area 12th September 2017, 12:06 AM
Replies: 164
Views: 15,286
Posted By nooni
Unless I'm misunderstanding, we should be waiting...

Unless I'm misunderstanding, we should be waiting for the .zip file to contain the proper 18.1 MG .txt file. I think successfully uploading any other size file is a lost cause for the majority of us....
Forum: Features Requests & Bug Reports Area 8th September 2017, 12:29 PM
Replies: 164
Views: 15,286
Posted By nooni
Ancestry Web Download Known Issue

I've contacted Ancestry by phone last week and just now over this issue.

The CSR last week had no idea what I was talking about, and told me to just keep downloading the data file because maybe...
Forum: Features Requests & Bug Reports Area 27th August 2017, 05:49 PM
Replies: 164
Views: 15,286
Posted By nooni
Thank you for your offer! I've transferred two...

Thank you for your offer! I've transferred two kits into FTDNA before, and this one I'm having trouble with is my third. I realized it would make the most sense to compare two .txt files from the...
Forum: Features Requests & Bug Reports Area 27th August 2017, 08:57 AM
Replies: 164
Views: 15,286
Posted By nooni
Ancestry header reverted

I re-downloaded the .zip file from Ancestry about twenty minutes ago and this copy has the V2.0 and DIAGNOSTIC format, so it appears Ancestry has started reverting back to the old header. However,...
Forum: Features Requests & Bug Reports Area 17th August 2017, 08:11 PM
Replies: 164
Views: 15,286
Posted By nooni
Operating System

I was wondering if the OS could be affecting this. I was using a Mac computer to edit and recompress, and I know Notepad++ isn't compatible with Apple computers. Maybe I should try my hand on a...
Forum: Features Requests & Bug Reports Area 17th August 2017, 04:59 AM
Replies: 164
Views: 15,286
Posted By nooni
Did your final file sizes match the numbers given...

Did your final file sizes match the numbers given earlier in the thread? FTDNA and WeGene are both throwing up errors to my .zip file no matter what text changes I'm making.
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